Reference

How pk989 Handles Your Personal Information

This Privacy Policy sets out exactly what data pk989 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the lobby — and how we keep that data secure.

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What We Collect and Why We Collect It

pk989 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register on pk989, we collect the information you provide directly — your name, contact number, email address and account credentials. When you fund your account through JazzCash, Easypaisa or Raast, we record transaction references and wallet identifiers to verify the payment and credit your

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account correctly. We do not store your full wallet PIN or bank credentials; those stay between you and your payment provider. We also collect device and session data — the type of mobile or desktop you use, your IP address, and pages visited — to keep
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your account secure and to improve the lobby experience. This data is processed only for account management, payment verification, fraud prevention and service improvement. We do not sell your personal information to third parties. Where we work with third-party studios or payment processors, they receive only
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the minimum data needed to complete the transaction or deliver the game stream. Our data handling practices apply where local law permits our platform to operate, and your use of pk989 is subject to the jurisdiction requirements that apply in your region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to delete your account information, or raise a concern about how we have used your details, our support team handles these requests directly. You can reach us through any of the channels below. We aim to acknowledge privacy requests promptly and respond with the relevant information or action taken.

Email Support Send your privacy request or data inquiry to our support email. Include your registered account number so we can locate your record quickly.

Live Chat Open the live chat window inside your pk989 account for real-time help with privacy questions, account data concerns or wallet verification queries.

Account Settings Some data preferences — including communication settings and session history — can be managed directly from the privacy section inside your account dashboard.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security on pk989 is built around the way Pakistan players actually use the platform — on mobile, with wallet payments, and with account access happening through OTP verification. Each of the areas below reflects a specific part of how we handle your information from the moment you open an account to the point you request its removal.

Payment Data Security

JazzCash, Easypaisa and Raast transaction data is encrypted in transit. We store only the reference needed to verify your deposit or withdrawal — never your full wallet credentials.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Account Security and OTP

Login to your pk989 account uses OTP verification tied to your registered number. We never ask for your OTP by email or chat — any message doing so is not from us.

Data Retention and Deletion

We retain account data for as long as your account is active and for the period required by applicable regulations. Once you close your account, we delete or anonymise your personal data in line with our retention schedule.

Common Questions About Your Privacy on pk989

The questions below cover what Pakistan-based account holders most often ask about how their data is handled — from payment records to account closure and everything in between.

We collect your name, contact number, email and account credentials at registration. If you deposit via JazzCash or Easypaisa, we also record the transaction reference to verify your wallet payment.

We share only what is necessary — payment processors receive transaction data to clear your deposit or withdrawal, and game studios receive session tokens to load games. We do not sell your information.

Contact us via live chat or support email with your registered account number. We will confirm your identity and provide the relevant data record within the timeframe set by applicable regulations.

Yes. Submit a deletion request through live chat or email. We will remove your personal data once any regulatory retention period has passed and your account balance is fully settled.

Payment data is encrypted during transmission. We store only the transaction reference — not your wallet PIN or bank credentials. Those remain with your payment provider at all times.

Where local law permits, you have the right to access, correct, or request deletion of your data. You may also object to certain types of processing. Contact support to exercise any of these rights.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How pk989 Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy on pk989

01 What personal data does pk989 collect when I register?

02 Does pk989 share my data with third parties?

03 How can I request a copy of my personal data?

04 Can I ask pk989 to delete my account data?

05 How does pk989 protect my JazzCash or Raast payment details?

06 What are my rights regarding the data pk989 holds on me?

Privacy Policy

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